Privacy Policy

Protect My Phone Malaysia is a website selling smartphone accessories.
Every customer required to register an account for communication purpose regarding to your order and our products.
As you register a customer account, we want you to be clear how we’re using information and the ways in which you can protect your privacy.

1.0     Information we collect

1.1     We will collect customer information as follow:
First name, last name, email address, social title, date of birth, phone number, delivery address and purchase history, such information will be deemed as Personal Information.

2.0     How we collect information

2.1     You as a customer interested in buying our products, is required to create a member account so that we can deliver the product to the correct receiver with delivery address.

2.2     We also use your Personal Information to communicate with you easily.
When you interact with our agent, you may be asked to provide your Personal Information in order to identify your identity and orders.

3.0     The collection of Information

3.1     When you create an account, we’ll ask for your Personal Information, including but not limited to your name, telephone number, e-mail address, and mailing address, language and zip code.
3.2     When you use our customer support services, our customer service agent may collect relevant Personal Information, including but not limited to your name, order number, phone number, delivery address and email address.

4.0     The use of Information

4.1     We will strictly follow this Privacy Policy as well as the updates hereof when using your Personal Information.
4.2     Your Personal Information will only be used for purposes after receiving your permissions when we collect them. For any other uses, we will ask you for permission.
4.3     The Personal Information may be used to provide you with products and services, to handle your orders.
4.4     The information will be used to ensure the safety and functionality of our products and services, verify your identity or prevent and hold accountable for fraud or any other kinds of improper use.
4.5     The Personal Information may be used for comprehensive information and statistical information for such purpose.
4.6     The Personal Information may be used to communicate with you. For example, we will provide you with notice of our updates and releases of our products and services.
4.7     The Personal Information may be used to customize product design and services.
For example, we will recommend and display the content and ads that may interest you or use such information for research purposes.
4.8     When you participate in lotteries, competitions or similar promotion events held by us, we may use your Personal Information to manage these events.
4.9     We use Cookies and various technologies (such as pixel tags) to collect information to improve our products and overall service quality.
For example, when you select a display language in settings, we will show our service in your preferred language.
4.10     While not all cookies collect personal data, some can potentially collect personal data.
When you enable the use of cookies for your Internet activities, you are deemed to have consented to the use of cookies to collect, use, and disclose personal data you provide. You can configure your web browser to suit your cookie preferences, i.e. to accept or reject certain categories of cookies, or choose to receive a notification if there are cookies about to be created.

5.0     How to decide what information to provide

5.1     People have different privacy concerns, therefore, we will explicitly explain in ways you accept to help you to make decisions.

5.2     You can change your location setting in system settings to provide less precise location information to us. For example, you can change the locating method or disable locating server; or modify the accuracy of your location information.


6.0     Accessing and updating your Personal Information

6.1     Click http://www.protectmyphonemalaysia.com/my-account to log in to your account, you are able to access and update your Personal Information. You can delete part of Personal Information or request to delete your personal account, unless we must keep certain information for legal purposes.

6.2     Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort.

6.3     We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

6.4     You are authorizing us to share your Personal Information with a third party without your further consent in the following cases:
6.4.1   Cases in which disclosure as required or authorized based on the applicable laws and/or regulations.
6.4.2   Cases in which the purpose of such disclosure is clearly in your interests, and if consent cannot be obtained in a timely way.
6.4.3   Cases in which disclosure is necessary for any investigation or proceedings.
6.4.4   Cases in which the personal data is disclosed to any officer of any officer of a prescribed law enforcement agency, upon production of written authorization signed by the head or director of that law enforcement agency or a person of a similar rank, certifying that the personal data is necessary for the purposes of the functions or duties of the officer.
6.4.5   Cases in which the disclosure is to a public agency and such disclosure is necessary in the public interest.
6.4.6   Where such disclosure without your consent is permitted by law.

7.0     Information security


7.1     We will put in place measures such that your Personal Information in our possession or under our control is destroyed and/or anonymized as soon as it is reasonable to assume that
(i) the purpose for which that Personal Information was collected is no longer being served by the retention of such Personal Information
(ii) retention is no longer necessary for any other legal or business purposes.

7.2     Our Privacy Policy does not apply to products and services offered by a third party.

7.3     Our Privacy Policy does not apply to other sites linked from our services.

8.0     Changes


8.1     Our Privacy Policy may change from time to time.
8.2     We will not reduce your rights under this Privacy Policy without your explicit consent, unless we provide you with an e-mail notice or site notice.

9.0     Google input method


The following link leads to terms that apply to Google input method: http://www.google.com/policies/privacy/

10.0     Further information


If you have any questions or concerns about our Privacy Policy or data processing, or if you want to make a complaint about a possible breach of local personal data protection laws, please contact us by sending an email to admin@protectmyphonemalaysia.com